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Diploma in Hospitality Management

Diploma in Hospitality Management - Programme Structure

Programme Objectives

  • Develop job-ready hospitality knowledge and professional conduct for real workplaces.
  • Build practical skills across kitchen operations, service, housekeeping, and front office.
  • Strengthen communication, teamwork, discipline, and customer service mindset.
  • Prepare learners for career progression through applied learning and industry placement.

Course List (GLH, Marks)

GLH = Guided Learning Hours

S. No Course GLH Marks Page No.
A. Compulsory Course
1 English for Hospitality I & II 90 200 12 / 29
2 Introduction to Hospitality 30 50 17
3 Sales and Salesmanship 30 50 33
4 Skills for Employment 45 100 49
B. Core Course
5 Food Production & Patisserie I & II 90 200 21 / 37
6 Food and Beverage Service I & II 90 200 24 / 39
7 Housekeeping Service I 45 100 42
8 French for Hospitality 30 50 27
9 Front Office I 30 50 46
C. Industry Placement
10 Internship Logbook or Recognition of Prior Work Experience (The internship logbook or Recognition of Prior Work Experience will be as per the format prescribed by the LCCI GQ.) 140 300

First Term

Theory + Practical distribution

S. No Course Code Subject Theory Practical Total
Internal External Internal External
1 HH3V 04 English for Hospitality I 20 60 20 NA 100
2 HH3P 04 Introduction to Hospitality 10 30 10 NA 50
3 HH3W 04 Food Production and Patisserie I 20 20 40 20 100
4 HH3X 04 Food and Beverage Service I 20 20 40 20 100
5 HH3T 04 French for Hospitality 10 20 20 NA 50
Total full marks at this level 400

Second Term

Includes Industry Placement

S. No Course Code Subject Theory Practical Total
Internal External Internal External
1 HH42 04 English for Hospitality II 20 60 20 NA 100
2 HH3R 04 Sales and Salesmanship 10 30 10 NA 50
3 HH44 04 Food Production and Patisserie II 20 20 40 20 100
4 HH43 04 Food and Beverage Service II 20 20 40 20 100
5 HH3Y 04 House Keeping Service I 20 20 40 20 100
6 HH40 04 Front Office Operation I 15 20 15 NA 50
7 HG79 04 Skills for Employment 10 20 30 40 100
8 HG2W 04 Industry Placement NA NA NA 200 200
Total full marks at this level 800

Assessment & Evaluation

  • Internal Evaluation: Conducted by the centre/instructor following programme standards.
  • Practical Evaluation: Practical components are assessed by approved evaluators as applicable.
  • External Evaluation: Final/major assessments may be conducted through approved external mechanisms.
  • Industrial Placement: Internship/placement is assessed based on performance, reporting, and assigned criteria.

Passing & Grading (Summary)

  • Students must meet minimum pass requirements in theory and practical components where applicable.
  • Final results are computed by combining marks from different assessments as per programme structure.
  • Official grade/award is determined from the overall performance at this level.

Failing & Re-Assessment (Summary)

If a student fails to meet the required standards, re-assessment opportunities may be provided according to programme policy. Re-assessment decisions, eligibility, and procedures follow the official academic framework and institutional guidelines.

Certification

Upon successful completion of the programme requirements, learners are awarded the Diploma in Hospitality Management as per the approved certification process.